Refund policy

Return & Refund Policy

Digital Products

IndieSteps Studio sells digital products only. No physical products are shipped, so there are no physical items to return.

Because our resources are delivered digitally, we generally do not accept returns, exchanges, or refunds once the files have been accessed or downloaded, except where required by applicable law.

Problems With Your Download

If you have trouble accessing your files, receive the wrong file, or a file appears incomplete or corrupted, please contact us at ahmedmrabet050@gmail.com.

We will do our best to help you access the correct files or resolve the issue.

Duplicate or Accidental Purchases

If you believe you purchased the same product more than once by mistake, please contact us as soon as possible at ahmedmrabet050@gmail.com with your order details.

Duplicate or accidental purchase requests may be reviewed on a case-by-case basis.

Refunds

If a refund is required by applicable law or otherwise approved by IndieSteps Studio, it will be issued to the original payment method.

Processing times may vary depending on your bank or payment provider.

Consumer Rights

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Where applicable, statutory rights relating to digital content continue to apply.

Contact Us

If you have a question about your order, download, or a possible refund, please contact us at:

IndieSteps Studio
Email: ahmedmrabet050@gmail.com